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The player from Germany is struggling to get her winnings as a consequence of unfinished KYC verification. The issue was solved, the participant efficiently handed the verification course of action.
That getting stated, i am worried our previous reply to you may stand and we will not be able to satisfy your refund request.
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The player's verification is delayed for two days. The criticism was solved given that the participant bought confirmed.
Casinos using a Underneath normal Safety Index more info usually have an unfavorable ratio in their amount of tourists to appropriate problems submitted by gamers. It implies that this casino has possibly taken care of some players unfairly previously. Submitted: 18 Apr 2020
The security Index of the On line casino was calculated determined by our investigation and knowledge collected by our casino review workforce. Find out more about casino evaluation methodology
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In spite of extending the response period 2 times, the participant did not supply any more info or suggestions. Consequently, we were struggling to progress Together with the investigation and needed to reject the complaint.
Casinos by using a Under regular Security Index commonly have an unfavorable ratio in their variety of tourists to appropriate complaints submitted by gamers. It ensures that this On line casino has most likely taken care of some players unfairly up to now. Submitted: fifteen Jan 2020
Casinos by using a Below ordinary Protection Index ordinarily have an unfavorable ratio of their amount of tourists to relevant issues submitted by players. It ensures that this On line casino has possibly addressed some players unfairly prior to now. Submitted: 04 Jul 2020
Of course, GratoWin On line casino makes use of 128-SSL encryption technology to protect players’ info from at any time staying uncovered. After you’re performing any banking, you’re redirected to some safe banking page.